What do the new ADA Title II rules actually cover?

These new rules say that all websites and mobile apps run by state and local governments in the U.S. must be accessible to people with disabilities. That includes online services like: state and local governments, public schools and universities, government-run hospitals and health services, public school portals, public library websites, voting info pages, and health department services. Even if these digital services are handled by third-party vendors, they still need to meet accessibility standards.

Do these rules apply to internal systems used only by government employees?

No, they don't. These new rules only apply to public-facing websites and mobile apps. Internal tools used by government staff are not covered here. However, under ADA Title I, government employers still need to make sure internal systems are accessible to employees with disabilities, if needed. For example, a visually impaired employee may need screen reader support on a government intranet.

When ADA mentions "state," does that include U.S. territories?

Yes. In this context, 'state' includes: All 50 states, Washington, D.C., Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, and Northern Mariana Islands.

Do deadlines for compliance depend on city size?

Yes. Larger areas have earlier deadlines: April 24, 2026 - For governments serving 50,000+ people. April 26, 2027 - For governments serving fewer than 50,000 people and special districts.

How Do Deadlines Work for Schools & Universities?

The deadline depends on the population served, not the number of students. Public schools and universities follow the same population-based deadlines. Private institutions must follow ADA Title III, which still requires digital accessibility.

What accessibility standards should we follow?

Follow WCAG 2.1, Levels A and AA. These are the Web Content Accessibility Guidelines recommended under Title II. Future updates may align with WCAG 2.2 or newer standards.

If a lawyer uploads court documents to a public portal, must they be accessible?

It depends: If the lawyer works for a state/local government - Yes. If the lawyer is independent and filing for a private client - No. If the lawyer is contracted by a state/local agency - Yes.

What about visuals like photos or videos on public websites or tourism campaigns?

Visual content must meet accessibility standards. That means: Providing alt text, ensuring video captions, and making social media posts accessible, unless they're old (archived content may be exempt).

What about vendors or third-party services? Who's responsible for compliance?

The government entity is ultimately responsible. Even if a third-party builds your website or platform, you're still on the hook for ensuring accessibility. Contracts should clearly require WCAG 2.1 AA compliance and outline steps for enforcement. Don't worry—Enabled.in can help you navigate ADA Title II requirements smoothly. Let's make sure your business is ready!

Ensure Your Digital Product Complies with the Americans with Disabilities Act (ADA) Title II

Certify Once, Comply Everywhere: WCAG 2.1 AA Coverage for ADA (U.S.), Section 508, and State-Specific Accessibility Laws.

Go Nationwide. Faster. We handle ADA Title II compliance for your Product.

Learn Our ADA Title II Process Request an A11y Audit

Title II of the Americans with Disabilities Act (ADA) promoting accessibility for all. The image features icons and text highlighting accessible digital services, including media, maps, e-ticketing, EPUB, e-banking, eCommerce, mobile apps, websites, software, and ATD support. The text emphasizes compliance with WCAG and ADA 508 standards for easy use on any device..

Your Digital Product Compliance Starts Here

Discover the Digital Products Covered by ADA Title II & 508 Section

Mobile Applications

Android & iOS apps
eCommerce apps
eBanking / mobile payment
Ticketing apps
Streaming apps
Educational apps
Social networking apps.

Education & eLearning Platforms

K–12, university, and adult education platforms
MOOC platforms
Corporate training tools and LMS
Virtual classrooms and exam portals

eCommerce & Online Services

Online marketplaces
Online booking (flights, trains, hotels, events)
Payment gateways and fintech platforms
Subscription-based digital content services

Transport Services Interfaces

Online ticket booking and information sites
Transport apps (bus, train, ride-sharing)
Real-time schedule and travel assistance tools
Insurance and claim portals

Banking & Financial Services

Internet banking portals
Investment and trading apps
Loan application platforms
Insurance and claim portals

Software & Desktop Applications

Productivity software
PDF readers/viewers
CRM/ERP/HRM tools
E-learning software
Cloud-based software
Communication software (email, chat, etc)
Assistive technology software

Websites & Web Applications

Corporate website
eCommerce website
Government website
Banking web application
Educational website
News/media website
Booking/reservation web application

eBooks & ePublishing Platforms

eBook readers
ePublishing websites
ePub files
Online libraries

IoT & Smart Devices

Smart home interfaces (voice assistants, control panels)
Wearable tech (smartwatches, health monitors)

Communications Services

Audio and video conferencing tools
Broadcasting services (TV, streaming platforms with user interface)

Our Step-by-Step Process to ADA Title II Compliance for Your Digital Product

A systematic approach to identifying and resolving accessibility barriers for your digital products.

Initial Consultation & Review

We begin by understanding your digital product's functionality, target audience, and your specific accessibility goals and requirements.

Automated Accessibility Testing

Our advanced tools scan your online course for common accessibility issues, providing a baseline assessment across multiple platforms and devices.

Manual Accessibility Testing

Execute Test Cases: Go through each defined accessibility test case, manually evaluating the online course's behavior and appearance.

Testing with Users with Disabilities

Involve actual users with different types of disabilities who use various assistive technologies.

Reporting and Documentation

For every accessibility issue found (either through automated checks, manual test case execution, or user testing), create a detailed bug report.

VPAT Creation

Using the comprehensive testing results, including the status of all executed test cases and the final compliance report, populate the Voluntary Product Accessibility Template (VPAT).

How We Guarantee ADA Title II Compliance for Your Digital Product

From start to finish, our certified accessibility experts ensure your digital products are fully accessible.

Accessibility Compliance Audit

Comprehensive evaluation of your elearning courses against WCAG, ADA- 508 Section standards, identifying barriers to accessibility.

Detailed conformance analysis
Severity classifications
Detailed reports with screenshots

Assistive Technology Testing

Testing of your elearing courses with screen readers, switch controls, and other assistive technologies across various platforms.

VoiceOver & TalkBack testing
Switch & Voice Control compatibility
Color & Magnification testing

User Testing with People with Disabilities

Real-world testing by users with various disabilities to uncover barriers and collect authentic feedback.

Diverse disability representation
Task-based scenarios
Detailed feedback reports

Manual Expert Testing

Human expert evaluation focusing on usability aspects that automated tools can't detect, ensuring a truly accessible experience.

Screen reader compatibility
Keyboard navigation testing
Color contrast analysis

Ongoing Accessibility Support

Continuous accessibility monitoring and support as your elearing courses evolves with new features and updates.

Pre-release testing
Quarterly reviews
On-demand consultation

VPAT®

We are prepare the VAPT report using our audit expertises ( manual and automated accessibility testing ).

VPAT 2.5 508
VPAT 2.5 EU: EN 301 549 
VPAT 2.5 INT & VPAT 2.5 WCAG

Why Choose Our Digital Accessibility Services

Expert guidance for truly inclusive digital product experiences

Certified Expertise

Our team includes certified professionals with specialized knowledge in mobile accessibility.

Deep Accessibility & Standard Expertise

Leverage our in-depth knowledge of WCAG, ADA, Section 508 and EN 301 549 and platform-specific guidelines.

Expert Assistive Technology & Device Testing

Benefit from our team's proficiency in testing across a wide range of real devices and assistive technologies.

Involve People with Disabilities

Gain invaluable, authentic insights by including testing performed by or with direct input from users with diverse disabilities.

Knowledge Transfer

We empower your team with accessibility knowledge, not just fixes for current issues.

Confidence in Quality

Our detailed testing process, powered by experts skilled in assistive technology across diverse devices.

Get in Touch

We can offer future-proof Accessibility Solutions to your Digital Product- ADA Title II Compliance