Privacy Policy

Last updated: 15 September 2026

Enabled.in respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you visit enabled.in, contact us, submit an enquiry, request information about our professional services, or request or download resources available through our website.

Enabled.in is the digital accessibility services practice of TenthPlanet Technologies Private Limited, Chennai, India.

Enabled.in is primarily an informational and professional services website. We provide information, resources and professional services relating to digital accessibility. We do not operate Enabled.in as a consumer software product, online marketplace or e-commerce platform.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through Enabled.in and related communications managed by TenthPlanet Technologies Private Limited.

Information may be collected when you:

• visit our website;
• submit a contact or enquiry form;
• request information about our accessibility services;
• request an accessibility audit, testing service or VPAT/ACR service;
• request a proposal, quotation or project discussion;
• request or download a checklist, case study, guide, report or other resource;
• contact us by email or telephone;
• communicate with us regarding a potential or existing professional engagement; or
• voluntarily provide information through another Enabled.in communication channel.

This Privacy Policy does not govern independent third-party websites or services that may be linked from Enabled.in.

2. Information we may collect

The information collected depends on how you interact with our website.

Information you provide

When you contact Enabled.in or submit a form, we may receive information such as:

• name;
• email address;
• telephone number;
• company or organization name;
• job title or professional role;
• country or location information you choose to provide;
• website, mobile application or digital-service information relevant to your enquiry;
• accessibility or compliance requirements;
• project or procurement information;
• information contained in your message or enquiry; and
• other information you voluntarily provide.

Please avoid providing sensitive personal information unless it is reasonably necessary for your request.

Information collected automatically

When you visit Enabled.in, certain technical information may be collected automatically by our website, hosting environment, security systems, analytics technologies or related service providers.

Depending on our website configuration, this may include:

• IP address;
• browser type;
• device type;
• operating system;
• referring website;
• pages visited;
• date and time of access;
• approximate location derived from technical information;
• website interactions;
• session or performance information; and
• cookie or similar technology identifiers.

We use such information primarily to operate, secure, understand and improve the website.

3. How we use information

We may use information collected through Enabled.in to:

• respond to enquiries;
• provide requested information;
• communicate about our digital accessibility services;
• understand accessibility testing or consulting requirements;
• prepare proposals, quotations and project scopes;
• arrange discussions or demonstrations relating to our services;
• provide requested checklists, case studies, guides or other resources;
• manage prospective and existing client relationships;
• provide contracted professional services;
• maintain business records;
• improve website content, accessibility and usability;
• understand website traffic and performance;
• protect the website and our systems from misuse or security threats;
• comply with applicable legal or regulatory obligations; and
• establish, exercise or defend legal rights where necessary.

We aim to use personal information only for purposes reasonably related to the circumstances in which it was collected, except where another use is permitted or required by applicable law.

4. Legal basis for processing

Where applicable law requires a legal basis for processing personal information, the appropriate basis will depend on the circumstances.

It may include:

• your consent;
• taking steps at your request before entering into a professional engagement;
• performing a contract;
• complying with a legal obligation; or
• pursuing legitimate business interests where permitted by applicable law and where those interests are not overridden by applicable individual rights.

5. Contact and enquiry forms

Enabled.in provides forms that allow visitors to contact us about accessibility services and related matters.

Information submitted through these forms may be used to:

• respond to the enquiry;
• understand the requested service;
• contact you regarding the enquiry;
• prepare a scope, proposal or quotation where requested; and
• maintain reasonable records of our communication.

Submitting an enquiry does not create a contractual, advisory, certification or other professional relationship with Enabled.in or TenthPlanet Technologies Private Limited.

6. Checklists, case studies and downloadable resources

Enabled.in may provide accessibility-related resources including:

• accessibility checklists;
• procurement checklists;
• KYC accessibility checklists;
• case studies;
• guides;
• reports;
• accessibility information; and
• other educational or professional resources.

Some resources may be available after submitting a form.

Information provided through such a form may be used to deliver or provide access to the requested resource and to respond to related enquiries.

Requesting or downloading a resource does not, by itself, constitute consent to receive unrelated promotional marketing where separate consent is required by applicable law.

7. Marketing and professional communications

Where permitted by applicable law, we may communicate with business contacts about Enabled.in services, accessibility resources or relevant professional information.

Where consent is required by applicable law, we will seek the appropriate consent.

You may request that we stop sending marketing communications at any time by using an available unsubscribe mechanism or contacting:

info@enabled.in

This does not prevent communications reasonably necessary for an existing enquiry, professional engagement, contractual relationship or legal obligation.

8. Cookies and similar technologies

Enabled.in may use cookies and similar technologies necessary for:

• website operation;
• security;
• functionality;
• analytics;
• performance measurement; and
• appropriate visitor preferences.

Where required by applicable law, consent will be requested before certain non-essential cookies or similar technologies are used.

You may also manage cookies through your browser settings.

Further information about the technologies used on Enabled.in will be provided in our Cookie Policy.

9. Website analytics

We may use analytics technologies to better understand how visitors find and use Enabled.in.

Depending on our website configuration, analytics information may include:

• pages viewed;
• referral sources;
• browser and device information;
• website interactions;
• session information; and
• approximate geographic or IP-related information.

Analytics information helps us understand website performance and improve our content, accessibility and visitor experience.

Where required by applicable law, non-essential analytics technologies will be subject to appropriate consent controls.

10. How information may be shared

We may use third-party service providers to support our website and business operations.

These may include providers supporting:

• website hosting;
• cloud infrastructure;
• website security;
• email;
• website forms;
• analytics;
• file or resource delivery;
• communications; and
• IT administration.

These providers may process limited information where reasonably necessary to provide their services.

Where required, we seek to use appropriate contractual, technical or organizational safeguards.

We may also disclose information where reasonably necessary to comply with applicable law, valid legal processes, regulatory requirements, protect our rights or systems, investigate misuse or security incidents, or support a legitimate corporate transaction subject to applicable requirements.

11. Sale of personal information

Enabled.in is not operated as a data-broker business, and our business model is not based on selling visitor personal information.

However, some privacy laws use broad definitions for terms such as “sale,” “sharing” or targeted advertising.

If technologies used on Enabled.in become subject to such requirements, we will seek to provide notices or choices required by applicable law.

12. International visitors and data processing

Enabled.in operates from India and provides digital accessibility services to organizations internationally.

Information may therefore be processed in India and, depending on the service providers supporting our website or communications, potentially in other countries.

Privacy and data protection requirements vary between jurisdictions.

Where applicable law requires particular safeguards for international transfers or processing, we will take reasonable steps to implement applicable requirements.

13. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or for legitimate business, contractual, security, legal, regulatory, tax or accounting requirements.

Retention periods may therefore differ depending on the nature and purpose of the information.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable requirements.

14. Information security

We use reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no website, internet transmission, email system or electronic storage method can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

15. Your privacy rights

Depending on your location, applicable law and the circumstances of processing, you may have rights relating to your personal information.

These may include rights to:

• request access to certain personal information;
• request correction of inaccurate information;
• request deletion in applicable circumstances;
• object to or restrict certain processing;
• withdraw consent where processing relies on consent;
• request portability where applicable; and
• raise a concern with an appropriate regulatory authority.

These rights may be subject to legal limitations, exemptions and identity-verification requirements.

To make a privacy-related request, contact:

info@enabled.in

We may request reasonable information necessary to verify your identity and understand the request.

16. Visitors from the European Economic Area and United Kingdom

Where the EU General Data Protection Regulation (GDPR), UK GDPR or related requirements apply to our processing, we will seek to process applicable personal information using an appropriate legal basis and provide applicable rights and safeguards.

Nothing in this Privacy Policy is intended to limit rights available under applicable data protection law.

17. Visitors from India

Where Indian data protection requirements apply to our processing activities, TenthPlanet Technologies Private Limited will seek to handle applicable personal information in accordance with requirements in force at the relevant time.

Specific rights and obligations depend on the applicable law and circumstances of processing.

18. Children’s privacy

Enabled.in is primarily a business-to-business professional services and informational website.

The website is not intended to solicit personal information from children.

If we become aware that personal information relating to a child has been collected in circumstances requiring parental authorization, deletion or another response under applicable law, we will take appropriate steps.

19. External websites and third-party content

Enabled.in may link to external:

• websites;
• accessibility standards and regulatory resources;
• organizations;
• social media services;
• videos;
• products;
• assistive technology providers; and
• other informational resources.

These links are provided for informational or reference purposes.

We do not control the privacy practices, content or data-processing activities of independent third-party websites.

Visitors should review the applicable privacy policies of external websites before providing personal information.

20. Accessibility of this Privacy Policy

Accessibility is central to the work of Enabled.in.

We aim to make this Privacy Policy and other important information on our website accessible to people with disabilities.

If you have difficulty accessing this Privacy Policy or need the information in an alternative accessible format, please contact us:

Email: info@enabled.in

We will make reasonable efforts to provide the information in an appropriate accessible format.

For more information about the accessibility of our website, please see our Accessibility Statement.

21. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technologies, business practices or applicable requirements change.

When the policy is updated, the revised version will be published on this page and the Last updated date will be changed.

We encourage visitors to review this Privacy Policy periodically.

22. Contact us

For questions, concerns or requests regarding this Privacy Policy or personal information processed through Enabled.in, please contact:

Enabled.in – Digital Accessibility Services
A Digital Accessibility Practice of TenthPlanet Technologies Private Limited

#807, P T Lee Building
Anna Salai
Chennai – 600 002
Tamil Nadu
India

Email: info@enabled.in
Website: enabled.in